Terms

Welcome to Novel Dental (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of our website, services, and dental care provided by Novel Dental.

By accessing our website, scheduling an appointment, or receiving dental services from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Use of Website

The content on this website is provided for general informational purposes only and does not constitute medical or dental advice. Accessing or using this website does not establish a dentist-patient relationship. A formal relationship is established only after an in-office consultation and mutual agreement to proceed with treatment.

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

Dental Services

All dental services are provided based on professional clinical judgment and individualized patient needs. Treatment plans, recommendations, and outcomes may vary depending on oral health conditions, compliance with instructions, and other factors beyond our control.

We do not guarantee specific results from any dental procedure.

Appointments and Scheduling

• Scheduling: Appointments must be booked in advance via phone, email, or our online booking system.
• Cancellations & Rescheduling: Please notify us at least 24 hours in advance for cancellations or rescheduling. Late cancellations may incur fees.
• Treatment Consent: All treatments require patient consent. Our team will explain procedures, benefits, risks, and alternatives prior to treatment.
• Medical Information: Patients are responsible for providing accurate and complete medical histories. Any omission may affect treatment outcomes.

 Payments, Fees, and Insurance

•  Payment Responsibility
  Payment for services is due at the time of treatment unless otherwise agreed in writing. Patients are responsible for all fees incurred, including any portion not covered by insurance.
• Insurance Claims
  As a courtesy, we may submit insurance claims on your behalf. However, insurance coverage is a contract between you and your insurance provider. We are not responsible for claim denials, delays, or coverage limitations.
• Outstanding Balances
  Unpaid balances may be subject to collection efforts, including reasonable administrative or legal costs, where permitted by law.

Treatment Consent

By proceeding with dental treatment, you acknowledge that:

• You have had the opportunity to ask questions regarding proposed procedures.
• You understand the risks, benefits, and alternatives.
• You consent to the treatment plan discussed.

You may withdraw consent at any time, subject to applicable professional and legal obligations.

Patient Responsibilities

Patients are responsible for:

• Providing accurate and complete medical and dental history
• Informing us of changes to health conditions or medications
• Following post-treatment care instructions
• Maintaining recommended oral hygiene and follow-up visits

Failure to comply may affect treatment outcomes.

No Medical Emergencies

Our website and contact forms are not intended for dental emergencies. In the event of a dental or medical emergency, please contact emergency services or seek immediate professional care.

Intellectual Property

• Intellectual Property: All content on this website, including text, images, logos, and design, is owned by Novel Dental Clinic and protected under copyright law.
• Permitted Use: You may use the website for informational purposes only. Any commercial use, reproduction, or redistribution is prohibited without our written consent.
• Prohibited Conduct: Users may not attempt to access restricted areas of the website, introduce malware, or interfere with website operations.

You may not copy, reproduce, distribute, or use any content without prior written consent.

Privacy and Confidentiality

We are committed to protecting your personal and health information. Our collection and use of personal data are governed by our Privacy Policy and applicable healthcare privacy laws, including HIPAA where applicable.

Please review our Privacy Policy for details on how we handle your information.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, privacy practices, or accuracy of external websites.

Limitation of Liability

To the fullest extent permitted by law, Novel Dental shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or services, including but not limited to loss of data or interruption of services.

Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website or services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Novel Dental operates. Any disputes shall be resolved exclusively in the appropriate state or federal courts.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Novel Dental
Phone: [(984)-225-1701]
Address: [420 Village Walk Dr, Holly Springs, NC 27540, United States]