Privacy Policy
Your privacy is important to us. Novel Dental (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, patient communications, and dental services.
By accessing our website or providing personal information to Novel Dental, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and health-related information including, but not limited to:
- Name, address, phone number, and email address
- Appointment and contact details
- Medical and dental history
- Insurance and billing information
- Information submitted through online forms or appointment requests
- Website usage data, such as IP address, browser type, and pages visited
Protected health information (“PHI”) is collected only as necessary to provide dental care and related services.
How We Use Your Information
We use collected information for purposes including:
- Providing dental care and treatment
- Scheduling and managing appointments
- Billing, insurance verification, and payment processing
- Communicating regarding treatment, reminders, and administrative matters
- Improving website functionality and patient experience
- Complying with legal, regulatory, and professional obligations
We do not sell or rent your personal information.
Health Information & HIPAA Compliance
Novel Dental complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. Your protected health information is used and disclosed only as permitted or required by law.
Detailed information regarding your rights under HIPAA is available upon request.
Disclosure of Information
We may disclose personal or health information:
- To healthcare providers involved in your care
- To insurance companies for billing and claims processing
- To third-party service providers assisting with operations (e.g., IT, billing)
- When required by law, court order, or governmental authority
- To protect the rights, safety, or property of patients, staff, or the public
All third parties must maintain appropriate confidentiality and security standards.
Website Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance usability and analyze website traffic. Cookies do not collect personal health information.
You may disable cookies through your browser settings; however, this may affect website functionality.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take security seriously, no electronic transmission or storage system can be guaranteed to be completely secure.
Patient Rights
You have the right to:
- Request access to your personal and health information
- Request corrections to inaccurate or incomplete information
- Request restrictions on certain uses or disclosures (where permitted by law)
- Receive communications in a confidential manner
Requests must be submitted in writing and will be handled in accordance with applicable laws.
Third-Party Websites
Our website may contain links to third-party websites. Novel Dental is not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website without parental consent.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Novel Dental
Phone: [(984)-225-1701]
Address: [420 Village Walk Dr, Holly Springs, NC 27540, United States]
